Last updated: May-2022
What personal information we collect
While specific information may vary for particular individuals, we may collect, use, store and transfer different kinds of personal information about you, which we have grouped together as follows:
- For SolveCC participants, participating teams, mentors, judges, and all others who create a SolveCC online account (the “Members”), we collect basic biographic/contact information about you and your representative organization, including but not limited to, name, title, business addresses, phone numbers, email addresses, and social media contact information.
- For donors and supporters, we may collect or process information regarding any donation which is made, including wealth assessment information and indicators of your interest in giving.
- For recipients of our newsletter, we collect your name and email address.
- For visitors of our site, we collect and process analytical information—aggregated information related to web visitor activity and email marketing actions.
How we collect personal information about you
We collect information about you from a variety of sources. A significant portion of the information we maintain is that which you have provided to us, either by creating or updating your profile online, registering for an event, communicating with us, or making a donation. We may also augment the information we collect about you from targeted internet searches and may use third party sources.
How we use your personal information
We use your personal information for a number of legitimate purposes, including to provide you with services you have requested, all in support of SolveCC and its mission. Specifically, we use your personal information to:
- Keep you updated with information about SolveCC and upcoming challenges and events.
- Fundraise for particular SolveCC concerns, initiatives or programs.
- Send you information about SolveCC events in your area or other non-SolveCC events or initiatives that might be of interest to you.
- Conduct philanthropic preference research in order to understand SolveCC’s supporters, to inform our fundraising strategy and target our communications.
- Perform administrative tasks and for internal record keeping purposes.
- Create and analyze aggregated (de-identified and/or fully anonymized) information about our donors and other supporters for statistical research purposes in support of our educational mission.
If you have concerns about any of these purposes, or how we communicate with you, please contact us. We will always respect a request by you to stop processing your personal information (subject to our legal obligations). You can opt out of SolveCC’s communications at any time by clicking the “Unsubscribe” button at the bottom of any email we send or by emailing us your request to unsubscribe at email@example.com.
When we share your personal information
To perform the functions listed above, it may be necessary to share your personal information with other individuals. All individuals performing functions for us are informed regarding appropriate handling of your personal information. However, once we share your personal information with another individual pursuant to the Service, the information received by the individual is controlled by the individual and/or its organization and becomes subject to the individual’s privacy practices. We may also share your personal information with third parties performing services under contract with us, including but not limited to, Service Providers.
We may employ third-party companies and individuals due to the following reasons:
- To facilitate our Service.
- To provide the Service on our behalf.
- To perform Service-related services.
- To assist us in analyzing how our Service is used.
We want to inform users of our Service that these third parties have access to your personal information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
How your information is stored and secured
SolveCC uses administrative, technical and physical security measures to protect your personal information. Only authenticated users with specific permissions may access the data using a virtual private network or encrypted communication channel. We use firewalls and regular monitoring to evaluate any attempts at accessing the systems without permission.
How long we keep your personal information
We consider our relationship with our community of Members to be lifelong. This means that we will maintain a record for you until such time as you tell us that you no longer wish us to keep in touch. For our Members, we will retain your information as long as necessary to provide you with access to SolveCC and its services. After such time, we will retain a core set of information about your SolveCC membership and/or SolveCC submission for our historical and archival purposes.
The Service uses Google Analytics to help analyze how users use the Service. The tool uses “cookies,” which are text files placed on your computer, to collect standard Internet log information and visitor behavior information in an anonymous form. The information generated by the cookie about your use of the website (including your IP address) is transmitted to Google. This information is then used to evaluate visitors’ use of this Service and to compile statistical reports on website activity. We will never (and will not allow any third party to) use the statistical analytics tool to track or to collect any personally identifiable information of visitors to our site. Google will not associate your IP address with any other data held by Google. Neither we nor Google will link, or seek to link, an IP address with the identity of a computer user.
By using this Service, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
Your Choices Regarding Cookies
If you do not accept Our Cookies, you may experience some inconvenience in your use of the Service and some features may not function properly.
- For the Chrome web browser, please visit this page from Google: https://support.google.com/accounts/answer/32050
- For the Internet Explorer web browser, please visit this page from Microsoft: http://support.microsoft.com/kb/278835
- For the Firefox web browser, please visit this page from Mozilla: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored
- For the Safari web browser, please visit this page from Apple: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
For any other web browser, please visit your web browser’s official web pages, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
European Users’ Rights with Respect to Personal Data under General Data Protection Regulation (GDPR)
Some data protection laws, including the European Union’s General Data Protection Regulation (“GDPR”), provide you with certain rights in connection with Personal Data you have shared with us. If you are a resident of the European Economic Area (EEA), you may have certain data protection rights.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
- The right of access. You are entitled to request, at any time, a copy of any Personal Data that we may possess about you.
- The right to rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
- The right to erasure. You are entitled to request, at any time, that we erase your Personal Data from our system.
- The right to restrict processing. You have the right to request that we restrict the processing of your personal information.
- The right to data portability. You have the right to a “portable” copy of your Personal Data that you have submitted to us. This means that you have the right to request a copy of your Personal Data in a commonly-used and easy-to-read format.
- The right to object. You have the right to object (or opt out) to our processing of your Personal Data.
- Rights in relation to automated decision making and profiling. You have the right not to be subject to a decision based entirely on automated processing that produces a legal or similar effect on you.
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
California Consumer Privacy Act of 2018 (CCPA)
If you are a California resident, this section applies to you. This section describes how we collect, use, and share your personal information in our capacity as a “business” under the CCPA, and the rights that you have with respect to your personal information. For purposes of this section, “personal information” has the meaning given in the CCPA, but does not include information excluded from the CCPA’s scope.
The following rights are not absolute and are subject to exceptions, and we may be required or permitted by law to decline your request. We cannot process your request if you do not provide us with sufficient detail to allow us to understand and respond to it. You may make any of the following requests by submitting a request via the details in the “Contact Us” section of this document.
- Access categories of information. You may request the following information about how we have collected and used your personal information during the past 12 months:
- the categories of personal information we have collected about you;
- the categories of sources from which we collected the personal information;
- the business or commercial purpose for collecting or selling the personal information;
- the categories of third parties with whom we share the personal information;
- the categories of personal information that we sold or disclosed for a business purpose; and
- the categories of third parties to whom the personal information was sold or disclosed for a business purpose.
- Access. You can see much of your personal information by logging into your account. You may request a copy of the personal information we have collected about you during the past 12 months by submitting a request.
- Deletion. You can remove most content you have posted to the Service by submitting a request.
- Opt-out of sales. We may use services that help deliver interest-based ads to you, which enable us to provide the Services and relevant offers to you. Our use of these services may be classified under the CCPA as a “sale” of your personal information to the advertising partners that provide the services because they collect information from our users to help them serve ads more likely to interest you. You can request to opt-out of this “sale” of your personal information by submitting a request.
- Nondiscrimination. You are entitled to exercise your rights described above free from discrimination as prohibited by the CCPA.
- Requests by authorized agents. Your authorized agent may make a request for information, access, and deletion on your behalf upon our verification of the agent’s identity and our receipt of a copy of valid power of attorney given to your authorized agent pursuant to California Probate Code Sections 4000-4465. If you have not provided your agent with such a power of attorney, you must provide your agent signed permission to exercise your CCPA rights on your behalf, provide the information we request to verify your identity, and provide us with written confirmation that you have given the authorized agent permission to submit the request. Authorized agents are required by California law to implement and maintain reasonable security procedures and practices to protect their clients’ information.
- Verifying requests for information, access, and deletion. We will need to verify your identity to process your information, access and deletion requests and reserve the right to confirm your California residency. You can verify your identity by submitting a request. We may verify your identity by requiring you to provide government identification, give a declaration as to your identity under penalty of perjury, reply to a text message sent to the phone number we have in our records, and/or provide additional information.
California’s Shine the Light Law
Under California’s Shine the Light law (California Civil Code Section 1798.83), California residents may ask companies with whom they have formed a business relationship primarily for personal, family or household purposes to provide the names of third parties to which they have disclosed certain personal information (as defined under the Shine the Light law) during the preceding calendar year for their own direct marketing purposes and the categories of personal information disclosed. You may send us requests for this information to Enovant, a California nonprofit organization dba SolveCC, 16381 Scientific Way, Irvine CA 92618, Attention: Legal. In your request, you must include the statement “Shine the Light Request,” and provide your first and last name and mailing address and certify that you are a California resident. We reserve the right to require additional information to confirm your identity and California residency. Please note that we will not accept requests via telephone, email, or facsimile, and we are not responsible for notices that are not labeled or sent properly, or that do not have complete information.
We value your trust in providing us your personal information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Links to Other Sites
If you use a third-party, like Facebook, Google, or Apple to log in to the Service (or later connect your third-party account to your Service account), then you authorize the third-party to share your personal information with us, including your name, photo, email address, and any other information you agree to share.
Retention of Personal Information
We keep your personal information for no longer than necessary for the purposes for which it is processed. The length of time for which we retain personal information depends on the purposes for which we collected and use it and/or as required to comply with applicable laws as set out in our data retention policy and information handling standards. Where there are technical limitations that prevent deletion or anonymization, we safeguard personal information and limit active use of it.
The minimum age to create a SolveCC online account is 13. Under the Children’s Online Privacy Protection Act of 1998, we will not knowingly collect personal information from children under this age. Where certain countries apply a higher age of consent for the collection of personal information, we require parental consent before a SolveCC online account can be created and personal information associated with it collected. We encourage parents and guardians to instruct their children to never give out personal information when online. If you are a parent or guardian and you are aware that your child under 13 has provided us with personal information, please contact us so that we will be able to do necessary actions.
By continuing to access or use the Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, in whole or in part, please stop using the Service.
To manage or delete your data, please contact firstname.lastname@example.org.